The Better Connections Program is a joint initiative between The Ministry of Administrative Development, Labor and Social Affairs and The Ministry of Transport and Communications providing free access to computers, online services and training for workers at their accommodation.

The program enable workers to gain an understanding of the benefits of online technology, teaches them basic ICT skills and introduces them to social media platforms that help them keep in touch with family and friends in their home countries.

Currently project is in full roll-out phase aiming to establish 1500 ICT facilities and create digital inclusion opportunities to 1.5 mln workers across Qatar. Through the hard work of our teams, and the generous efforts of our partners and volunteers, this expansion is set to ensure no one gets left behind in Qatar’s digital transformation

 

PROGRAM STRUCTURE 

“The Ministry sources hardware donated from other government entities and organizations in Qatar. This hardware undergoes a refurbishment process , which being done by the high school students in the Green computer clubs ( an initiative with partnership with Ministry of education and higher education) and the program technical volunteers,  using licenses donated by Microsoft in Qatar.

The E-waste outcome from the refurbishing process is then being managed by ALHAYA ENVIRO, one of the program partners, who manage to dispose the e-waste out of the country according to the environmental standards.

Employers of the migrant labor force are invited to join the initiative. The employer provides the room at the camp, the furniture, the electrical power and basic ancillary services such as cleaning and maintenance. Vodafone provides internet connectivity to the facility. Volunteers are then trained to work with employers and those refurbishing the computers to ensure that the rooms are functional. The refurbished hardware is then delivered to the sites and training is delivered through a network of volunteers in the migrant workers languages.

These volunteers then identify workers who already have basic ICT skills and train them to become Digital Inclusion Champions, passing on their knowledge to their colleagues, ensuring that the learning process becomes sustainable.”

Our partner Reach Out To Asia (ROTA) is holding surveys and interviews with the volunteers, the digital champions and the ICT facilities supervisors, to assess the training provided and record the improvement happening in the migrant workers lives.

As well as our partner the social & economic survey research institute (SESRI) who provide the impact analysis studies reports, which reflects how the program changed the migrant workers lives in Qatar.

 

PROJECT PARTNERS